Very good experience. The MDX was priced fair. The service department really shines here. Highly rate them if your in the market for an Acura
The parts people are helpful and friendly.
We have leased several cars from Island Acura. Our sales person, Cosmo Clemente has made the process an enjoyable and pleasant experience. He is thorough and knowledgeable. He was extremely patient in explaining the new technology in the 2019 RDX. He even took time several weeks after we picked up the car to explain the Apple Car Play and how to use the map feature. Michael & Judy Cohen
Bob "Gio" Garchitorena was referred to me by a co-worker. I was looking to turn in my RDX and upgrade to an MDX. I called Bobby and set an appointment. When my wife and I arrived at Island Acura we were greeted by a smiling sales person in the parking lot, it was Bob. He had our test drive car sitting out front, running and warmed up! Bob took my wife and I on a very thorough test drive, explained the many different features of the car (in detail) and asked what our needs were. When we arrived back at the dealership we were offered complimentary snacks, water and coffee. Not having dealt with Island Acura before, I was not sure what to expect. I was ready for a long drawn out negotiation. How wrong was I. Bob was transparent and fair through the whole process. He answered all our questions with clear concise answers, We eventually agreed upon a price. Now I'm thinking I'm going to have to come back pick the car up another day, sit with finance, etc. Bob said if i could make it back in an hour he could have our new MDX prepped and ready for delivery today, I was shocked. I returned to the dealership to sit with a very knowledgeable finance manager named Jim Dessey, Jim was not pushy listened to my needs and presented products to me that he saw value in. The F&I process was seamless and relatively quick. Bob introduced me to the service department and did a very thorough set up of my new car, adjusting settings, explaining the features, etc. I have to say I was surprised how easy and transparent the process was. Bob is a gentlemen and valued our time. He knows his product inside and out. EVERYONE from Island Acura that we encountered, from reception, to management, to service, had a smile on and greeted us with a friendly hello. Thank You Island Acura for a great leasing experience.
Bob, the sales agent, listened to my concerns and answered all my questions. Expalined everythign in details, before and after buying the car. I am satisfied with my business dealings with Island Acura.
I highly recommend this Dealership for your needs for selecting a vehicle. Excellent service !
Acura Island and my sales person Rocky Tarik went above and beyond to get me the car I wanted. Even with not so good credit they worked relentlessly to get me the best deal possible and I couldn’t be happier with their customer service and their work ethic. I highly recommend this dealership to anyone and if you can, request Rocky Tarik as your sales person.
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