Customer Testimonials
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Thank you to Island Acura on my 2026 RDX! I had a great experience and a big part of that was because of Cosmo and Matt. From the moment I walked in, they were both friendly, knowledgeable, and never made me feel pressured. They took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free.
I'm really happy with my Acura RDX. It has been a great combination of comfort, performance, and reliability. The interior is well designed, it's enjoyable to drive, and it has all the features I was ... Read More Google - Jun 30, 2026
Excellent service; the staff is highly trained, friendly, and responsible, making the customer feel comfortable and confident that they are in good hands.
I’ve been to many Acura parts dealer before where they agent always seems more busy than the help you’re seeking from them. But here at Island, parts Agent Frank really does go beyond to listen to an Acura owner like myself and render the best help possible using all of the tool, booklet etc. plus the price for parts is better at this location
The process for the service was excellent. They were very professional and knew I was waiting for the service to be completed and kept me informed
Team Acura, I brought my vehicle to Island Acura for an alternator replacement and had a great experience. The staff was friendly, professional, and kept me informed throughout the process. The repair was completed quickly, and my vehicle is running great. I highly recommend their service department!
The service department at Island Acura is top notch. Efficient, fair and honest, all you could ask for!
great experience i love my new car.
Excellent customer service! The front desk representative Geremiah Pierre was courteous, knowledgeable, and efficient. They made me feel welcome and took great care of me. Five stars!
Service was professional and courteous start to finish. I worked with Geremiah.
My purchase from Acura was flawless. From the moment that Matt Fusco told me about the car until my walk-through at purchase. Everything was very thorough and I was given plenty of time to go over the mechanics of the car so that when I left, I felt in control. The experience couldn't have been any better. Thank you to your staff for making this experience "five star".
I have been a customer for over 15 years at Island Acura and always appreciate the superior customer service I receive from the service and sales team. They truly care in making sure my car is up to all safety standards especially when I am driving on a long road trip. They are easy to communicate with and helpful with guiding the decision making process. There are 2 people that stand out as exceptional when I think of Island Acura…. Joey Robinson in service and Bobby G in sales. I recently purchased a new car and the whole process went smoothly. Bobby ... Read More DealerRater - Jun 1, 2026
Great dealership ! Quality staff and fair no haggle pricing. I would purchase from them again
Very satisfied with service department. Brought in my car for state inspection and was pleased specially with Jose and Tina.
This us the 6th MDX WE EITHER PURCHASED OR LEASED FROM ISLAND ACURA. WE HAVE ALWATS DEALT WITH THE SAME SALES PERSIN, JOE MULCAHY and ge and he gas alwats made the process easy and unstressful. Irecommend this dealer and sales person without reservation.
The Service team at Island Acura is amazing. honest, respectful, courteous and responsive. Other dealerships should take note!
Total professional dealership from Sales / Finance / Service would Recommend to all . Our third car purchased from dealership
Love my new Acura RDX that I purchased through Joe Mulcahy. He made the purchase so simple and easy! He is very knowledgeable about the car and helped me set everything up. I will definitely be back for my next one!! Thank you Joe and Island Acura !!
I am not working on my 9th or 10th car with Island Acura over the last 25 years. On the sales side, Bob Gio is the best. Professional and Responsive to my needs. On the service side, Joe Robinson is also the best service manager of any dealership I have ever experienced in the past.
Customer service rep is easy to understand and they know the history of the car. Some work can be pricey but the quality is very good.
Island Acura was great! The ease of the process was wonderful, Bob Gio was very accommodating and friendly. He made the process seamless for us. Would 100% recommend!
I had my electric car serviced at Island Acura. I've heard many stories online of folks not getting the correct software update and just general frustration at other Acura dealerships. My experience has been the opposite - the service department was very professional and all work completed perfectly. Definitely recommend.
Great service They were very helpful
I went to several dealership and called a bunch more. I was given false estimate from bayshore acura and ended up walking out dealership. I called island Acura few days prior and joe mulchay told me the previous estimate given was incorrect at bayshore to call him back when that occurs. I called him back on principal of his honesty he was off on Sunday so bob g helped me. I got to meet joe mulchay as well. What a pleasure it was to work with bob and joe. I would recommend them both. Effortless buying experience. They both have ... Read More Google - May 4, 2026
I just want to give a shoutout to Island Acura. Bob Garchitorena is a gem. This is my 2nd Acura that I purchased from him within the last 3 years. With each purchase that I made with Bobby, he is extremely genuine, he listens to your needs, advises you on what would be a good fit for you, and not pushy at all. Then the finance manager Joe Cannazaro, not pushy at all which is also a blessing not to have that “extra” pressure to do this and that, then there is the tech guru, Matt Silva. He went above and ... Read More Google - May 4, 2026
The salesman, Bobby G, the finance manager, Joe C and the tech Guro Matt S were all pleasant to deal with. This is my second car I have purchased from Bobby in the last three years, and each one was no pressure. Joe C the finance manager was also no pressure to be pushed into extra items, and Matt S was so helpful setting up my new RDX. I would absolutely recommend this dealership, and the employees 100%. They are all extremely knowledgeable, and very helpful with the purchase of my RDX.
The place was clean and all workers very helpful, nice, attentive and not just looking for the deal. They sincerely were willing to please the customer.
Great place . Took my ZDX in and the team handled it well . Got a loaner which was very surprisingly to me . Highly recommend
The staff is very professional. They did the oil change expeditiously. Very pleased with Service.
Great customer service
Overall service was as expected. Service manager was very upfront and knowledgeable of car needs. Always a pleasure dealing with this service team.
From talking to receptionist Tina and greeting by rep. Jose, I had an exceptional experience. I was scheduled at another dealership. Upon arriving, I was told to come back within 4 hours. While at the other dealership, I called Island and Tina said "you can come." I drove about 18 miles to Island Acura. When I got to the reception area, I was greeted by Jose and another gentleman. They serviced my vehicle and took care all manufacturer recommended services after being authorized. The wait was a little bit longer than usual because I did not have an appointment. The ... Read More Google - Apr 20, 2026
I had an amazing experience working with my salesperson Rakan at Island Acura! From start to finish, everything felt smooth, easy, and stress-free. He was extremely knowledgeable, patient, and made sure I understood every step of the process without ever feeling pressured.
What really stood out to me was how genuine and helpful he was. He took the time to answer all my questions, explain the features of the Acura ADX (which has a lot of tech!), and made sure I was completely comfortable with my decision.
You can tell he truly cares about his customers and goes above and ... Read More Google - Apr 15, 2026
Joe M. and Joe C. are a great team! I traveled from out of state and they were incredibly helpful and made the process very easy. The customer service was excellent, they got me into the car I wanted and I love it. A huge thanks to the Island Acura crew.
I have been going to Island Acura for twenty years and have never had a bad experience. Joe Mulcahy has been my salesman for these twenty years and he has been a square shooter dealing with me. Joe cares about satisfying his customers and always delivers what he promises. That’s why I’ve been coming back for twenty years.
Our salesperson Yak Kaceci was very knowledgable and friendly. Had a great experience with Acura and wound up leasing the ADX and are loving it!
Service was conpleted wirh no issues and within timeframe I was told.
My annual inspection was seemless. The staff was courteous and attentive to my needs. Thank you.
Great experience. Super easy. No pressure whatsoever. Tim was super nice answered all my questions. Finance man Joe msde closeout the easiest. On pick up day Tim spent the time educating me on the new car. Wish I went there sooner!!!
Everyone walks around with a smile on their face. I was taken care of by the service advisor Geremiah Pierre. He was very knowledgeable as to what had to be done. The salesman who had sold me the car Joe Mulcahy came over to me to see if everything was ok.
I had the best experience with Acura, especially with Bobby. He was friendly, helpful, and easy to talk to. He answered all my questions and made sure I understood everything about the car. Bobby was honest and didn’t pressure me, which I really appreciated. The whole process was smooth and not stressful. I’m happy with my Acura. I would recommend Bobby to anyone looking to buy a car or lease.
Always a great experience. I had a great experience taking my car in for service. The staff was friendly, professional, and took the time to explain everything clearly. The work was done quickly and efficiently, with no surprises or unnecessary charges. My car is running perfectly now,
From my experience at the acura dealership provided friendly service, honest advice, smooth purchase process and reliable support
We recently had our MDX in for some routine maintenance. The work was done the right way and when the dealership said it would be done. Our Service Advisor, Joseph, doesn’t push unnecessary work on us and works with us to accomplish our service needs in the most cost effective way. Our initial vehicle purchase and subsequent service experiences with Island Acura have all been positive!
Geremiah Pierre was superb. He managed my expectations as staffing was short and kept me updated when I brought the car in for maintenance. Acura knows their client high standard service.
Truly an very respectful exsperiance
Just bought my 3rd Acura from Island Acura. Tim and Joe made it so easy and really are experts at what they do. Definite recommend and I love my car!
Bob "Gio" at Island Acura does an outstanding job from start to finish either leasing or purchasing a car! We just leased the MDX our 6th Acura since 2009 our 5th in a row with Bob!
I always have a wonderful experience in leasing my cars from this particular acura dealership. I always make sure I work with Tim. He is knowledgeable and prioritizes his clients.
I’m a loyal customer at Wantagh Sunrise Highway location for my Acura for more than 15 years on the service and the service manager Sturgeon Joseph is a very acknowledge on the cars very well. Very helpful and somebody you could trust. Also Bernie the guys who could turn your car and polish your car likes brand new. 👍👍 he’s always doing the good job on it. Showroom. Parts Department and also Sevice department. Everybody are very helpful and friendly also very comfortable to visit there.
Very reliable and competent service department
Island Acura’s service is consistently top-notch! The care and attention both my vehicle and I receive are truly unmatched. From the moment I purchased my car to every visit since, the team has always treated me on a personal level—not like just another nameless “customer.” Their professionalism, attentiveness, and genuine care make every experience a positive one. Keep up the outstanding service!
My experience at the Long Island Acura Dealership is one of Customer satisfaction. All the staff at the service dept are very professional and polite, and are centered in exhibiting high degree of excellence when it comes to serving their customers.
It doesn’t matter if your a new customer at this location or long lasting one, their treatment to all customers is centered on excellence and I appreciate this about their staff.
I also want to recognized staff member JOSE, who was a crucial bridge to coordinating between me and the rest of the staff regarding my vehicle’s ... Read More Google - Mar 20, 2026
It’s always a pleasure going to Island Acura. They take care of you and the hospitality is always welcoming. I live in Queens and take the ride to Wantagh. Thank you!!
I was greeted very nicely Informed by the service person of the work to be performed and the cost associated with the work. The individual service person- (Jerimah) was very informative , polite and professional Was kept up to date on the service and time of completion of all work
We have been leasing with Island Acura for over 20years. The staff has always been excellent and we have always been treated with respect and honestly. Joe Mulcahy our salesman is fantastic,been with Joe for the last 6 years and I would recommend anyone to him. Thank You and the whole Island Acura staff
Tim is very knowledgeable and professional. I first met him 18 months ago for an Acura Tlx. He,found a loaner car,with 3k miles and saved me $8k versus a brand new purchase.Tim took the time to explain features and benefits to this senior citizen
Joe Mulcahy is an excellent car salesman, he is honest & he does not push you to buy a car if you're not ready. I been dealing with Joe since 2020 & never had any problems. We just leased an Acura MDX 2026 with Joe last week & it couldn't have went any smoother.Thank You Joe
Great people, felt fairly treated during the buying process and supported after the purchase. Bought a car from Cleveland Ohio and they made it painless. Would not hesitate to buy from them again!
Tim Timko is great. He is very fair and listens to what you want. He is not a pushy sales person. This is the second time Tim has helped us and he will be the person we will always deal with.
Always positive experience at Island Acura. Been going back for new cars for years and using sales rep Bob G for each new lease.
excellent service. Advisor took care of us and was very professional
Always a great experience with Joe Mulcahy. 20 years of doing business with Island Acura. Outstanding dealership!
Always the best staff to help and always the best service. Have been servicing my car for many years.
Great job as usual always welcoming and accommodating
Fast and excellent service
Dear Island Acura Team, I am writing to share the excellent experience I had at Island Acura. From the service manager to the parts and service departments, the entire staff was incredibly friendly. In particular, my service advisor, Jose, was professional, accommodating, and very knowledgeable. He ensured that proper diagnostics were performed before replacing any parts to ensure I received the best rate and avoided unnecessary expenses. It is clear that you truly care for your customers and treat them like family. I will certainly continue to bring my vehicle to Island Acura for all my future service needs.
Bob Garchitorena was excellent to work with—very upfront, honest, and straightforward throughout the entire process. He made everything easy and stress-free, and I’d gladly recommend him to anyone looking for a smooth car-buying experience.
felt like a VIP great service, great people
The service was excellent! They were able to squeeze me in at the last minute. They are very honest and trustworthy! Love Jose and Joseph! Highly recommend.
I’ve been leasing cars from this Acura dealership for 30+ years. Love the cars and everyone at the dealership has always been very attentive. Bob G who has handled all my leases during that time is the best. His professionalism , attention to detail and personal touch make the whole process go smoothly
Today I purchased my gorgeous 2025 Adx a spec . The whole experience was amazing .I live in Staten Island and wanted to get some pricing and info over the phone before I took a ride all the way to Long Island. …. I won’t tell you how many dealers I called before finally coming across Bob aka Gio lol . From the phone conversation to negotiation of pricing all was quick to the point honest and transparent . I never felt so confident and trusting to make such a commitment . When I got to the dealership , everything went as smooth and compliant to ... Read More Google - Feb 19, 2026
My recent experience leasing a new vehicle at Island Acura was amazing. The entire team, especially Pete and Bobby, made the process effortless. They were professional, efficient, and very knowledgable about the different options available to me. My new car is everything I was looking for and I'm beyond satisfied. Highly recommend!
This is our second set of Acura MDXs from Island Acura. In addition to the confidence we have in Acura, it is also a testament to the generous attentiveness and intentional accompaniment of the folks who assisted us, particularly those recently like exceptional employees Joe , Matt, and Joe.
I had an issue with my washing fluid on my 2025 Acura integra. I reached out to another Acura dealer who was unable to help me. I reached out to the service department at Island Acura I couldn’t have been more pleased. From the person who answered the phone it was seamless. Mr. Robinson was so helpful I couldn’t thank him enough. He explained to me what the problem was and he put me at ease. After diagnosing the issue (which they did within 10 minutes of me being there) Mr. Robinson had a loaner ready for me and informed ... Read More Google - Feb 16, 2026
There are many options for vehicles but for me there is only one… Island Acura. Because of their amazing sales team and service department (which recently got even better with Joey as a Manager) island Acura is the only place I would purchase a car or have my car serviced. They go beyond more than any other car dealership I have ever dealt with which hasn’t been for many many years Because I will not leave island Acura…
The best experience i ever had was coming to ISLAND ACURA just got my MDX TYPE S from them , the service was great and very helpful people , i really recommend island acura to any body reading this review
The best experience i ever had was coming to ISLAND ACURA just got my MDX TYPE S from them , the service was great and very helpful people , i really recommend island acura to any body reading this review
great service.
Big shout out to Geremiah and the service department here. My battery finally gave out on me, and Island Acura squeezed me in and took care of it without any hassle. The staff is actually friendly and doesn't treat you like just another number. It’s a relief to have a local spot I can trust with my car. Thanks guys!
I had a great experience at Island Acura for my service appointment. The service team was friendly, professional, and efficient, and everything was explained clearly with no pressure. The process was smooth from start to finish, and the wait time was exactly as expected. Highly recommend Island Acura’s service department!
Absolutely best service Department in the business. Nobody better. Joe Robinson and his team are top-notch!
I just recently leased an Acura ADX at Island Acura and Yak Kececi helped me through the process. He was extremely nice and helpful and responded to any questions I had on email very quickly! I would recommend coming here as the process was very smooth and the car is gorgeous!! Very happy overall:)
Cosmo was excellent Process was smooth and easy
I had a great experience at Island Acura and Joe was very easy to work with. I would highly recommend Island Acura to anyone looking for a new vehicle.
I’m now on my third Acura MDX from Island Acura, and the experience has been consistently excellent. Tim Timco has been my sales representative each time and is always professional, knowledgeable, and easy to work with. Joe Robinson, who heads up the service department, also does a great job and makes sure everything is handled smoothly. I highly recommend Island Acura to anyone looking to purchase or service a vehicle. You will find great people and service you can trust.
First service for new car. Excellent service - fast, efficient, Service advisor was attentive - explained things clearly.